Get to know us better.

We’re a global leader and India’s foremost in delivering measurable loyalty and engagement solutions inspired by applied behavioural science.

Get to know us better

We’re a global leader and India’s foremost in delivering tech-enabled, measurable loyalty and engagement solutions, inspired by applied behavioural science.

As a leading loyalty and engagement organisation in India, our mission is to put our 70+ years of behavioural science expertise and advanced technology to work for our clients. We understand how to inspire and engage employees, channel partners, salesforce and customers better than anyone else, and have the tools and resources to help brands tap into that knowledge to drive measurable business results.

What makes us different

How did we get to be the world’s leading expert on engagement? Experience is part of it, but it also stems from our unique approach. We design and deliver innovative solutions, grounded in the science of behavioural economics.

Put differently, we look at how thought and emotion combine to drive decisions and behaviour. We don’t have to guess what might motivate your teams or customers; we actually use research and data to figure out what will motivate them. Then we act on it.

Bring your brand to life with Brand Merchandise

Did you know that 7 out of 10 brands consider Brand Merchandise effective in achieving their marketing goals?  As a matter of fact, branded merchandise is more than just a freebie or swag; it is a way for your audience to represent their personality through your brand. A powerful engagement tool, it helps connect your brand to people who matter the most – helping win customers for a lifetime, retain your top talent, boost salesforce’s performance, and drive channel partners’ loyalty.

At BI WORLDWIDE India, we strategically source and design merchandise that aligns with your audience’s current lifestyle and fashion trends. From simple, everyday to elaborate, we’ll create a branded merchandise collection, your audience will really want, love to use, talk about and keep around for years.

End-to-end design to delivery services

Leveraging our decades of global expertise and innovative design concepts, we help design, source and produce your merch, bringing you the best experience – anywhere around the world.

What makes us a Brand Merchandise ‘Partner of Choice’?

It’s our unique 6C framework:

  • Choice  – Enjoy our wide selection of 20,000 unique products from 700+ top brands across 130 categories like – apparels, awards & trophies, accessories, customised stationary, health & wellness, backpacks & luggage, gift hampers and more.
  • Convenience – Pay as you purchase from your offline brand stores or set up a single online brand store and use it for personal and corporate purchase.
  • Coverage  - Deliver to 19000+ pin codes, including last mile deliveries and get real-time delivery updates from dispatch to delivery.
  • Customisation  – Create memorable impact with bespoke personalisation capabilities – screen/pad/sublimation/offset/digital/heat transfer printing, embroidery/applique (apparels), emboss – deboss and engraving.
  • Co-creation – Co-create an inspiring experience for your audiences with curated personalised ideas and articles, as per your brand concepts and themes.
  • Community  – Shrink your carbon footprint with our inclusive and sustainable sourcing and packaging.

Swift execution with operational excellence

  • Quality assurance with direct sourcing from 220+ suppliers across India
  • Multi-city warehousing – Bengaluru, Chennai, Delhi, and Mumbai
  • Delivery to 19K+ Indian pin codes and global deliveries with 18+ carriers
  • Special monitoring of delivery to tier 3 and 4 cities
  • Automated tracking of shipment details via in-house BOTs
  • Real-time updates via email, SMS, WhatsApp, and daily MIS reports with order status
  • Dedicated client servicing SPOC and customer care team
  • First response of post-shipment queries within 24 hrs and resolution within 7 business days
  • Assured dispatch and delivery as per client TAT – 95% orders shipped within 5 business days and 95% orders delivered within 10-12 business days

Awards & Certifications

SAS 70 Type II Audit
ISO 9000 Quality
The #1 Recognition Provider
CMI Top 25
Top HR Product
Telly Award
Above and Beyond
Award of Excellence in Design and Outstanding Work
Regional Emmy
Top 100 Private Companies
Great Place To Work
Dragons Of Asia